Front Office Receptionist

Front Office Receptionist StretchClub Oswego, IL Job Details Part-time $20 - $22 an hour 1 day ago Benefits Paid time off Employee discount Referral program Qualifications Medical scheduling Administrative experience Medical administrative support Clerical experience Office experience Full Job Description Front Desk / Patient Care Coordinator StretchClub — Oswego, IL StretchClub in Oswego is looking for a friendly, dependable, and organized front desk team member to help manage the daily patient experience in our busy healthcare and wellness clinic. This is an important role in our office. You are often the first person patients speak with and the first person they see when they walk in. We are looking for someone who is personable, professional, detail-oriented, and comfortable helping patients with scheduling, payments, questions, and general front desk responsibilities.

Responsibilities Include:

Greeting patients and creating a welcoming front desk experience Answering phones and responding to patient questions Scheduling new and existing patient appointments Confirming appointments and helping manage the daily schedule Collecting payments and explaining basic payment options Checking patients in and out Keeping the front desk area organized and professional Helping with patient follow-up, reminders, and reactivation calls/texts Supporting the doctors and stretch therapists with basic administrative tasks Maintaining a positive, helpful attitude with patients and team members

Ideal Candidate:

Friendly, outgoing, and comfortable talking with people Comfort in discussing patient financial arrangements Reliable and punctual Organized and able to multitask Comfortable using computers, scheduling software, phones, and text/email systems Professional in appearance and communication Able to handle money and basic payment collection accurately Positive, coachable, and willing to learn Prior front desk, customer service, medical office, or chiropractic office experience is helpful but not required

About StretchClub:

StretchClub combines doctor-led chiropractic care with one-on-one stretch therapy to help patients move better, feel better, and stay active. Our office works with people dealing with back pain, neck pain, stiffness, mobility issues, sports-related problems, and general wellness goals. We are looking for someone who enjoys helping people and wants to be part of a positive, patient-focused team.

Pay:

$20.00 - $22.00 per hour

Benefits:

Employee discount Paid time off Referral program

Work Location:

In person