Full-Time OR Part Time Client Care Receptionist

Our Schaumburg location is looking for a tech-savvy, compassionate, and organized Client Care Receptionist to join the team in either a full-time or part-time capacity. As the initial point of contact for our practice, you will play a vital role in supporting daily operations and creating a warm, welcoming atmosphere for our clients. If you are a skilled multitasker with a passion for high-quality client care, we invite you to help us provide a seamless experience for those we serve, from their very first inquiry through every administrative touchpoint.

Our Mission:

BZA Behavioral Health is a specialized, inclusive clinical group focused on the behavioral and emotional wellness of families and individuals. We pride ourselves on offering individualized, comprehensive treatment options—including psychiatry, therapy, psychological assessments, DBT, CBT, EMDR, and art therapy—to meet the diverse needs of our community. Our goal is to empower clients, from children to older adults, to use their unique strengths when facing life's challenges.

Key Responsibilities:

Front Desk Excellence:

Provide a professional and warm welcome to all visitors and clients.

Client Assistance:

Deliver courteous and efficient support via email, phone, or in-person interactions.

Office Operations:

Manage administrative essentials including scanning, faxing, photocopying, and printing.

Financial Record-Keeping:

Ensure accurate documentation and processing of client payments.

Insurance Coordination:

Verify authorizations and insurance benefits to facilitate proper service coverage.

Clinical Support:

Collaborate with our administrative and clinical staff to maintain peak clinic efficiency.

Candidate Requirements:

Communication:

The ability to interact clearly and politely in every situation.

Organization:

Strong attention to detail and the capacity to manage various tasks simultaneously.

Technical Proficiency:

Comfortable with Google Sheets and office technology; must be a fast learner.

Background:

Customer service experience is preferred, while medical office experience is a bonus. Resilience and the ability to handle workplace stress are essential.

Availability:

This is a

IN PERSON

position in our Schaumburg location. Flexibility needed to work day and some evening shifts. Benefits package available to full time staff. Please email co-owner,

Jeff Bondora:

bondora@bzabehavioral.com with any questions.

Pay:

$18.00 - $22.00 per hour

Benefits:

401(k) Dental insurance Health insurance Paid time off Application Question(s): Are you seeking Part time or Full time work?

Work Location:

In person