Front Desk Associate

Front Desk Associate(Full-Time) Indianapolis Music Academy is hiring a full-time Front Desk Associate to join our team. This is a key role in our school, helping families, students, and teachers stay organized and supported each day. If you enjoy working with people, staying organized, and being part of a positive, fast-paced environment, this could be a great fit. We work with children and families learning music, and our office is the first point of contact for everyone who walks through our doors or calls our school.

SCHEDULE

Approximately 38-40 hours per week Weekdays, Tuesday through

Friday:

12:15 PM - 8:30

PM Saturdays:

10:00 AM - 5:00 PM Sundays and Mondays off This schedule aligns with our lesson hours and student activity.

PAY & BENEFITS

$20.00/hour starting pay Paid holidays Paid time off (3 1/2 weeks annually) 401(k) retirement plan (after 1 year) Employee discounts Sick time (24 hours annually) Pay increase with positive annual evaluations

BONUS PROGRAM

$10 bonus per new student enrollment Paid after the student remains actively enrolled for 30 days

WHAT YOU'LL DO

This role is a mix of customer service, organization, and communication. You will help keep our school running smoothly each day.

Responsibilities include:

Answering phone calls with a friendly, professional tone Helping families register for lessons Communicating with parents, students, and teachers Managing schedules and lesson information Processing payments and basic paperwork Keeping the front desk organized and welcoming Light cleaning and general office upkeep Supporting day-to-day school operations

WHAT WE'RE LOOKING FOR

We are not looking for perfection — we are looking for someone dependable, friendly, and organized. Ideal candidates will have experience in: Customer service Hospitality or restaurants Retail Office or administrative roles Fast-paced environments with lots of people interaction

IDEAL TRAITS

Friendly and comfortable speaking with parents and families Strong attention to detail Organized and dependable Comfortable using computers, email, and basic software Able to multitask in a busy environment Calm and professional under pressure Enjoys working independently and staying on task

ABOUT THIS ROLE

This is a great position for someone who enjoys structure, consistency, and being part of a team that works closely with families and children. Every day is different, and you'll play an important role in helping students begin and continue their music education. No music experience is required — we will train the right person.

TO APPLY

Please submit your resume and a short phone message to our hiring line.

IMPORTANT

To be considered for this job, you must call ‪(317) 528-9965‬, leave a message. Tell us Your full name and phone number Brief work experience Why you think you would be good for the position Availability Why you want to work at a music academy specifically Applicants who don't follow this step will not be considered. Do not call our office line or email our office. Applicants can follow up on applications at our hiring line or through Indeed.

Pay:

From $20.00 per hour

Benefits:

401(k) Employee discount Paid time off

Work Location:

In person