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Front Desk Receptionist

Job

Software Technology Inc

Indianapolis, IN (In Person)

Full-Time

Posted 4 days ago (Updated 3 days ago) • Actively hiring

Expires 7/22/2026

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Job Description

1.PHONES
  • Utilizing excellent customer service, answer agency main phone line via Ms Teams in a courteous and patient manner and transfer to appropriate staff or department using agency contact listing. 2.PHONE LOG
  • Calls received will be entered into a log. 3.VOICEMAILS
  • Check the admin. email inbox for voicemail messages and forward to the appropriate staff or department. 4.GUESTS/VISITORS/CAMERAS
  • Greet guests/visitors in a courteous manner, ask to help them and direct to appropriate staff or department.
Those looking for Federal Homeland Security/Immigration/Citizenship you will direct them to the downtown location. Watch lobby cameras for foot traffic or suspicious visitors. 5.CONTACT
LISTINGS
  • Maintain a current contact listing for the agency and important numbers listing.
6.PACKAGE
DELIVERIES
  • notify appropriate contacts of any FedEx or UPS boxes dropped off at the front desk. 7.SCANNING
  • back up for assisting with scanning old paper files into an online electronic software system. 8.ADMINISTRATION
  • various administrative assistance duties as needed.
Training provided for all systems. Knowledge of MS Office recommended.