Hotel Front Desk receptionist :Morning Shifts
Job
Holiday Inn Express and Suites
Indianapolis, IN (In Person)
$33,280 Salary, Full-Time
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Job Description
Shift:
Morning(7:00 AM - 3:00 PM)Schedule Requirement:
Must be available to work Fridays, Saturdays and holidays. Job Summary Join our dynamic hospitality team as a Hotel Front Desk Receptionist working evening shifts! In this vibrant role, you will be the welcoming face of our hotel, delivering exceptional guest experiences through friendly service, efficient check-ins and check-outs, and seamless communication. Your energetic approach will ensure guests feel valued and cared for from the moment they arrive until their departure. If you thrive in a fast-paced environment and enjoy creating memorable stays, this is the perfect opportunity to shine in the hospitality industry! Duties Greet guests warmly upon arrival, providing a positive first impression of the hotel Manage guest check-in and check-out processes efficiently using hotel management software Handle guest inquiries, requests, and complaints with professionalism and enthusiasm Operate multi-line phone systems with excellent phone etiquette to assist callers promptly Coordinate reservations, cancellations, and modifications accurately while maintaining guest records Conduct night audits to reconcile daily financial transactions and ensure accuracy of accounts Provide information about hotel amenities, local attractions, and services to enhance guest satisfaction Maintain a tidy and organized front desk area while adhering to hotel policies and procedures Skills Proven experience in hospitality management or front desk operations within a hotel or resort environment Strong customer service skills with a friendly, approachable demeanor Multilingual or bilingual abilities to communicate effectively with diverse guests Knowledge of hotel management systems and reservation software Excellent communication skills, including phone etiquette and multi-line phone system operation Ability to handle guest relations with professionalism, patience, and enthusiasm during evening hours Familiarity with night audit procedures and basic hotel accounting practices Experience in guest services, hospitality management, or hotel experience preferred Join us in creating welcoming environments where guests feel at home! We value energetic individuals who are passionate about hospitality and dedicated to delivering outstanding service every evening. Compensation & Benefits Competitive hourly pay (based on experience) Employee hotel discounts Opportunities for growth and advancement How to Apply Apply through Indeed or submit your resume directly to gm@indyhiex.comPay:
$15.00 - $17.00 per hourBenefits:
Employee discountWork Location:
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