Receptionist

The Receptionist/Administrative Assistant at

THE VALLEY STATE BANK

serves as the first point of contact for clients and visitors, providing a warm and professional welcome. This role is crucial in managing the front desk operations efficiently, ensuring smooth communication between clients and bank personnel, and supporting administrative tasks to facilitate the bank's daily operations.

Key Responsibilities:

• Greet and welcome visitors and clients in a courteous and professional manner.
• Answer and direct incoming phone calls to the appropriate departments or personnel.
• Maintain the reception area, ensuring it is tidy and presentable at all times.
• Manage appointment schedules and coordinate meeting room bookings.
• Assist with administrative tasks, such as filing, data entry, and handling correspondence.
• Provide information and assistance to clients and visitors regarding bank services and procedures.
• Handle inquiries and resolve issues or direct them to the appropriate personnel for resolution.
• Ensure security protocols are followed for visitor access to the bank premises.
• Support the bank's team with additional tasks as required to ensure smooth operations.

Required Education:

• High school diploma or equivalent is required.

Required Experience:

• Previous experience in a receptionist or administrative role is preferred.
• Experience in a customer service environment is advantageous.
• Familiarity with banking or financial services is a plus.

Required Skills and Abilities:

• Excellent verbal and written communication skills.
• Strong organizational and multitasking abilities.
• Proficiency in Microsoft Office Suite (Word, Excel, Outlook).
• Ability to handle sensitive and confidential information with discretion.
• Exceptional interpersonal skills and a professional demeanor.
• Strong problem-solving skills and attention to detail.
• Ability to work independently and as part of a team.

Pay:

$18.00

• $20.

00 per hour

Benefits:

401(k) 401(k) matching Dental insurance Flexible spending account Health insurance Life insurance Paid time off Vision insurance

Work Location:

In person