Front Desk Coordinator

Front Desk Coordinator KS03 Hutchinson•Hutchinson, KS 67502 Apply Overview Salary Range $15.00•$20.00 Hourly Position Type FT1 Apply Description The following position is for employment with: Southwind Oral Surgery 2301 N. Waldron Street Hutchinson, KS 67502 www.southwindoms.com

POSITION PURPOSE

Job description: Full•time M-F•(Opening availability preferred 7:00-7:30 AM start time, but can change depending on surgical schedule) We are a patient-focused, fast-paced oral surgery practice dedicated to delivering exceptional care and service. As we continue to grow, we are looking for a dependable, detail-oriented Front Office Coordinator to join our team. This role is critical to ensuring a smooth and welcoming experience for our patients and referring offices alike.

Position Summary:

The Front Office Coordinator is the face of our practice and plays a vital role in supporting both administrative and clinical functions. The ideal candidate will have dental office experience , excellent communication skills, and a strong ability to multitask in a professional environment. This a full-time role Monday-Friday.

PRINCIPAL RESPONSIBILITIES AND DUTIES

Our oral surgery practice is seeking a Front Desk Coordinator to manage a multi-line phone system, schedule patient appointments, process referrals, and complete at least one hour of daily transcription for the surgeons. This role includes greeting patients, coordinating records and insurance information, sending/receiving clinical documents, and supporting general front-office operations as needed per the business. Ideal candidates are organized, professional, detail‑oriented, and comfortable working in a fast‑paced clinical environment.

MINIMUM QUALIFICATIONS

Patient-Centric Attitude:

Genuinely serve our patients at every level, enhancing patient satisfaction and increasing office efficiency.

Positive Impact:

Positively influence patients, coworkers, referring offices, and the practice as a whole.

Educational Background:

Completion of high school or equivalent is required.

Experience Preferred:

Previous oral surgery, dental, or medical experience is preferred.

Administrative Skills:

Proven administrative experience with a track record of growth or improvement within previous positions.

Multitasking Ability:

Demonstrated ability to multitask and be a self-starter in a fast-paced environment.

Customer Service Expertise:

Experienced with customer service techniques, ensuring a superior patient experience.

Communication Skills:

Superior communication skills, both verbal and written, are essential for effective interaction with patients and team members.

Adaptability:

Willingness to take on other duties as assigned and adapt to the evolving needs of the practice. Previous Experience & Education Positive, energetic, and professional attitude with a strong desire to help patients High school diploma or equivalent required Excellent phone etiquette and clear communication skills Proficiency with Microsoft Outlook and basic computer/office software Experience in a dental or medical office preferred, but not required High school diploma or equivalent required; additional administrative or healthcare coursework is a plus Preferred Skills & Abilities Strong organizational and multitasking abilities in a fast-paced environment Comfort managing a multi-line phone system Knowledge of scheduling practices for dental, medical, or surgical appointments Experience handling referrals, records, and insurance information Attention to detail for accurate data entry and documentation Ability to remain calm, friendly, and solutions‑focused under pressure Strong teamwork skills with willingness to support multiple office roles Familiarity with dental terminology, imaging (X‑rays/CBCT), or EHR/practice‑management software is a plus Reliability, punctuality, and a commitment to maintaining patient confidentiality (HIPAA compliance) Please note, this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice. the work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.