Pay Growth
?
out of 5
Not enough data
Not enough info to score pay or growth
Front Desk Receptionist
Job
Ramada inn
Mount Sterling, KY (In Person)
$21,840 Salary, Full-Time
Review key factors to help you decide if the role fits your goals.
Job Security
?
out of 5
Not enough data
Calculating job security score...
Total Score
38
out of 100
Average of individual scores
Skill Insights
Compare your current skills to what this opportunity needs—we'll show you what you already have and what could strengthen your application.
Job Description
Overview We are seeking a dedicated and organized Front Desk Clerk/Night Auditor to join our hospitality team. This role is essential in providing exceptional guest services and ensuring smooth operations during the night shift. The ideal candidate will possess strong customer service skills, attention to detail, and the ability to manage multiple tasks efficiently. Experience in hotel management or hospitality is preferred, along with proficiency in handling night audit responsibilities. Duties Greet guests warmly upon arrival and provide them with a seamless check-in experience. Manage front desk operations, including handling reservations, cancellations, and guest inquiries. Conduct night audits to ensure accurate financial reporting and reconciliation of daily transactions. Maintain a clean and organized front desk area while ensuring all guest requests are met promptly. Utilize multi-line phone systems to handle incoming calls with professionalism and excellent phone etiquette. Assist guests with any issues or concerns during their stay, fostering positive guest relations. Collaborate with other hotel departments to enhance the overall guest experience. Provide information about local attractions, services, and amenities to guests as needed. Requirements Previous experience in hospitality management or hotel management is highly desirable. Strong customer service skills with a focus on guest satisfaction and relations. Bilingual or multilingual abilities are a plus for effective communication with diverse guests. Familiarity with front desk operations and night audit procedures is preferred. Excellent phone etiquette and experience with multi-line phone systems are essential. Ability to work independently during night shifts while managing multiple tasks effectively. Strong attention to detail and organizational skills to ensure accuracy in all duties performed. Join our team as a Front Desk Clerk/Night Auditor and contribute to creating memorable experiences for our guests!