Receptionist

Lionel Guillaume, M.

D., FAPA, FASAM

Board Certified Psychiatry and Addiction Medicine 3018 Old Minden Road Suite 1212 Bossier City, LA 71112

Phone:

(318) 747-1665

Fax:

(318) 747-1597

Email:

drlguillaume@att.net

POSITION DESCRIPTION POSITION

Receptionist

JOB SUMMARY

The Behavioral Health Clinic receptionist is the first line of communication between a participant and a doctor, whether it's on the phone or in person. They may answer questions or provide general information, or may direct a participant to a person who can provide more direct and specific information. The Behavioral Health Clinic receptionist is responsible for keeping, updating, and maintaining records by obtaining the appropriate information from the program participants and medical providers. Being skilled in computer software, AdvancedMD would be a plus. Ensures that all office equipment and furniture are maintained in proper working condition. Maintain an updated inventory of all office equipment and supplies and picks up materials at designated area. Charts MUST be filed and update daily: i.e. labs results and other important information. The Behavioral Health receptionist must have excellent communication and customer service and people skills, as well as be able to multitask and stay organized. It is important to be keenly aware of all services provided within the clinic.

MAJOR DUTIES& RESPONSIBILITIES

1. Receives all incoming visitors and patients and routes them to the proper staff person for services. 2. Receives all incoming phone calls, screens them, take messages and/or forward to appropriate staff 3. Checks patient' eligibility and documents at each treatment event. 4. Completes initial new patient process 5. Maintains and updates patients and gives them initial and / or follow up appointments as needed. 6. Ensures that all office equipment and furniture are maintained in proper working condition. 7. Maintain an updated inventory of all office equipment and supplies and picks up materials at designated area. 8. Performs other duties as assigned by the Office Manager 9. Must be dependable!

Job Type:

Full-time Pay:

$10.00 - $12.00 per hour

Work Location:

In person