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Front Desk Receptionist
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Bark Avenue Pet Spa and Boutique
Lafayette, LA (In Person)
$31,200 Salary, Full-Time
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Job Description
Front Desk Receptionist Bark Avenue Pet Spa and Boutique - 5.0 Lafayette, LA Job Details Part-time | Full-time $14 - $16 an hour 5 hours ago Benefits Employee discount Qualifications Customer records maintenance Computer operation Maintaining an organized workspace Promoting products Laundry services Texting/chatbox tools Sales transaction processing Phone communication Pet care laundry Service scheduling Greeting customers Client file management Administrative experience Invoice payment processing Pet care appointment scheduling Pet care record keeping Customer service through social media Dog handling Communication with pet owners Computer skills Clean workspace maintenance Escalation handling Communication skills Entry level Office phone management Under 1 year Full Job Description Front Desk Receptionist - Bark Avenue Position Overview Bark Avenue is seeking a friendly, organized, and customer-focused Front Desk Receptionist to serve as the first point of contact for our clients and their pets. The ideal candidate is professional, dependable, detail-oriented, and passionate about providing exceptional customer service in a fast-paced grooming salon environment. Responsibilities Greet clients and pets warmly upon arrival. Answer incoming phone calls and respond to text messages, emails, and social media inquiries. Schedule, confirm, and manage grooming appointments. Check pets in and out for grooming services. Process payments, invoices, and daily transactions accurately. Maintain client records and update pet information as needed. Assist in promoting salon services, retail products, and special promotions. Communicate grooming instructions and client requests clearly to grooming staff. Handle customer concerns professionally and escalate issues when necessary. Keep the reception area clean, organized, and welcoming. Assist with laundry, light cleaning, and other administrative tasks as needed. Monitor salon schedules to maximize efficiency and appointment availability. Qualifications Previous customer service, receptionist, or administrative experience preferred. Experience in the pet care industry is a plus but not required. Excellent communication and interpersonal skills. Comfortable interacting with dogs of all sizes and temperaments. Strong organizational and multitasking abilities. Basic computer skills and ability to learn scheduling software. Reliable, punctual, and professional in appearance and demeanor. Ability to work in a fast-paced environment while maintaining attention to detail. Physical Requirements Ability to stand, walk, and move throughout the salon during shifts. Ability to lift up to 30 pounds when assisting clients or staff. Comfortable working around barking dogs, pet hair, and grooming salon activity. Benefits Competitive pay based on experience. Employee discounts on grooming services and retail products. Opportunities for growth within the company. Positive and pet-loving work environment. Why Join Bark Avenue? At Bark Avenue, we are passionate about pets, customer service, and creating an exceptional experience for every client who walks through our doors. If you love animals and enjoy helping people, we'd love to hear from you!