Receptionist - State Farm Agent Team Member

Benefits:

License reimbursement 401(k) Bonus based on performance Competitive salary Flexible schedule Health insurance Opportunity for advancement Paid time off Training & development

ABOUT OUR AGENCY

Our agency opened in 2020 and is a close-knit team of four focused on consistency, service, and growth. Before becoming a State Farm agent, I held a leadership role within State Farm, bringing strong experience and structure into how we run the office. Outside of work, I'm a big Saints and LSU football fan and enjoy staying connected to the local community. We stay involved through organizations like Habitat for Humanity and events such as the NOLA Exotica Fest. For our team, we offer PTO, paid holidays, a 401(k), health benefits, reimbursement for licensing costs, and a strong focus on work-life balance. Our office culture is straightforward, supportive, and team-oriented. We're looking for someone who is reliable, local to the area, and committed to showing up and contributing - someone who takes ownership of their role and wants to be part of a dependable, hard-working team.

ROLE DESCRIPTION

Ramona Deculus - State Farm Agent is a leading insurance agency dedicated to providing exceptional service to our customers. We are currently seeking a dynamic individual to join our team as a Receptionist - State Farm Agent Team Member. Our ideal candidate is highly organized, detail-oriented, and committed to contributing to a positive and productive workplace. If you thrive in a supportive role and are eager to learn and grow within the insurance industry, we invite you to apply and become a valued member of our team.

RESPONSIBILITIES

Greet customers warmly in person and over the phone, directing them to the appropriate team members. Manage appointment scheduling and office communications. Assist in handling incoming inquiries and maintaining customer records. Engage in conversations with prospective and existing customers, identifying opportunities to offer insurance options. Provide excellent customer service and follow up on customers needs. Support the team with various administrative tasks and projects.

QUALIFICATIONS

Previous experience in a receptionist or customer service role. Communication and interpersonal skills. Organizational and multitasking abilities. Comfortable with engaging in sales conversations. Basic computer skills, including Microsoft Office and CRM systems.