Front Desk Coordinator / Business Office Support Skilled Nursing | Full-Time Days

Ayer Valley RehabNursing is seeking a reliable and organized Front Desk Coordinator / Business Office Support for a full-time day shift role in our skilled nursing facility. This position supports both front desk operations and key business office functions in a fast-paced healthcare setting. PaySchedule Full-Time | Day Shift $35,000 - $40,000 annually Responsibilities Answer and route incoming calls using a multi-line phone system Greet residents, families, and visitors in a professional manner Enter admissions into PointClickCare and prepare admission packets Maintain daily and midnight census reports Organize and distribute mail, faxes, and internal documents Assist with billing tasks, including statements and collections calls Support Medicaid (MMIS) review and MassHealth follow-ups Qualifications 1+ year of recent receptionist, administrative, or clerical experience Experience in healthcare or skilled nursing preferred Strong customer service and communication skills Detail-oriented with solid organizational ability Proficient in Microsoft Office and general computer systems High school diploma or equivalent required Benefits We offer a comprehensive benefits package for full-time employees, including medical, dental, and vision coverage, a 401(k) retirement plan, and additional programs supporting your overall well-being. This is a direct hire position; we are not an agency. Learn more at ayervalley.com