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Front Desk Receptionist FULL TIME & PART TIME
Job
AccorHotel
Boston, MA (In Person)
Part-Time
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Job Description
Job description Why work for Accor? We are far more than a worldwide leader. We welcome you as you are and you can find a job and brand that matches your personality. We support you to grow and learn every day, making sure that work brings purpose to your life, so that during your journey with us, you can continue to explore Accor's limitless possibilities. By joining Accor, every chapter of your story is yours to write and together we can imagine tomorrow's hospitality. Discover the life that awaits you at Accor, visit Do what you love, care for the world, dare to challenge the status quo! #As a Front Desk Agent, you will make our guests feel welcome and reflect the exceptional experience to come when they arrive. Your personalized interactions, care in guest room selection, and knowledge of the hotel will ensure our guests have a lasting memory of their visit. Competitive salary and flexible benefit plans Perform all functions of guest registry including check in and check out, updating reservations and guest profiles to 100% accuracy, swift but correct room assignment while meeting luxury standards Settle guest accounts while ensuring all services standards are followed Maintain a company issued bank and accurately report receipts daily, while adhering to company cash handling policies Assist guests and answer inquiries regarding hotel facilities in an informative and helpful way Drive revenue through room upsells and cross-promotion of other hotel outlets Starting Hourly Rate is $26.98 USD Ability to work all shifts including mornings, evenings, overnights, weekends, and holidays Previous experience in Front Office operations in a luxury setting an asset An operational knowledge and proficiency in Front Office Systems (Systems-Micros-Fidelio) and Microsoft Office suite (Word, Excel, PowerPoint) Opera Cloud preferred Proficiency in English required, bilingual is an asset Excellent written/verbal communication, coaching and interpersonal skills Strong guest service orientation, utilizing empathy and creative thinking We are a dog-friendly property, comfortability to work around animals and animal dander is necessary. Frequent walking and standing during shift