Optometry Front Desk Coordinator

Optometry Front Desk Coordinator Back Bay Eye Care

• 5.0 Boston, MA Job Details Full-time $19
• $23 an hour 4 hours ago Benefits Health insurance Dental insurance 401(k) Paid time off 401(k) matching Employee discount Qualifications Customer communication Full Job Description As the front desk coordinator at Back Bay Eye Care, you spend your days at work connecting warmly with patients and making everything run smoothly behind the scenes.

You share our values of growth, communication, and excellence. You enjoy professional development opportunities, as we have a strong culture of promoting from within. You never work weekends. In fact, you have the option to enjoy a three-day weekend. If this sounds perfect for you, please read on. Back Bay Eye Care is an independent Optometry practice and boutique optical shop. We are looking for a friendly, motivated professional to join our team as our newest front desk coordinator (medical receptionist). The primary responsibility for this role is to create an outstanding patient experience. Personality and willingness to learn are the key qualifications. Candidates with previous experience in customer service or healthcare are encouraged to apply.

Primary Responsibilities:

• Provide a high level of customer service to all patients by welcoming patients to the practice, scheduling appointments, and completing check-in and check-out processes
• Demonstrate responsiveness to our patients by answering phones, replying to email inquiries, scheduling appointments, and verifying insurance information
• Maximize our providers' schedules by creating appointments, maintaining a detailed wait list, and performing appointment confirmations
• Act as a trusted expert and advisor to our patients, explaining office policies and insurance benefits
• Maintain cleanliness and organization of the office, with particular attention to the front desk and the waiting area
• Complete other tasks as assigned Benefits include PTO, health insurance contribution, dental insurance contribution, 401k with match, and a generous employee eyewear program.

After the probationary period is completed, the front desk coordinator has the option to work four 10-hour shifts per week.

Job Type:

Full-time Pay:

$19.00

• $23.

00 per hour

Benefits:

401(k) 401(k) matching Dental insurance Employee discount Health insurance Paid time off Ability to

Commute:

Boston, MA 02116 (Required)

Work Location:

In person