Job Description
Receptionist / Administrative Assistant
PART TIME
Stoney Brook Counseling Center / Center for Family Development Chelmsford, MA Job Details Part-time $19 - $22 an hour 7 hours ago Benefits Referral program Qualifications Customer service Patient service Medical scheduling Administrative experience High school diploma or GED Medical administrative support Driver's License Mental health facility experience Decision making Clerical experience Full Job Description Mental Health Front Office Administration - 24 + hours per week Comprehensive Health Services a multidisciplinary mental health clinic, is looking for a strong part-time administrator to help manage our growing Chelmsford and Lowell psychiatric practice. You will provide an essential interface between our clients and our services, as well as support the office and clinicians. Ideal candidates will have excellent customer service skills, be well organized, learn quickly, be reliable, and be a contributing member of the team. Experience in a mental health setting preferred. Familiarity with psych medication a plus. If you believe you possess the commitment, character, and skills to become part of our innovative team, we would like to hear from you. Qualifications:
Bi-lingual required. Able to work at two office locations. Ability to be flexible and take initiative. Demonstrated ability to seek and receive supervision. Duties and Responsibilities:
Respond to live incoming calls, take comprehensive messages, and route them as appropriate. Responds to voicemails and messages. Interacts, supports, and communicates professionally with a wide range of administrators, clinicians, clients, business associates, and other stakeholders. Must be able to work and make decisions independently and exercise discretion and good judgment in areas of responsibility. Must display the ability to communicate professionally and effectively, both orally and in writing, in a busy and diverse mental health setting. Strong organizational skills and ability to prioritize and stay on message and task. Excellent customer service focus. Proficiency with technology related to a medical office, including EMR (will train). Communicates messages of immediate concern and safety without delay to appropriate clinical and administrative staff as per clinic policy. Assumes responsibility for all facets of front desk operations, including greeting and registering patients, either in person or on the phone, answering phones, Scheduling appointments, retrieving faxes, collecting co-pays and balances, and general clerical and other duties as assigned. Creates and updates records and databases to ensure the accuracy and validity of the information. Reviews, processes, and forwards authorizations for the release of records and other administrative requests for patients, referring offices, and other medical facilities, attorneys, and insurance companies in accordance with practice guidelines. Adheres to all state and federal privacy and security regulations and to all policies and agreements regarding confidentiality, privacy, and security. Benefits:
Competitive Pay Strong Team Environment Employee Referral Bonus Career Advancement Training and Career Development Commitment to Equity, Diversity and Inclusion:
CHS is committed to building teams that include and leverage the contributions of all people. We welcome and value equally those of LGBTQIA+ communities, members of all ethnic groups, people with disabilities and medical conditions, foreign-born residents, and veterans. All qualified applicants are considered for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status. CHS also commits to compliance with all fair employment practices regarding citizenship and immigration status. Pay:
$19.00 - $22.00 per hour Application Question(s): Do you have reliable transportation? Education:
High school or equivalent (Required) Experience:
Customer service: 3 years (Required) Mental Health office: 1 year (Required) Language:
Spanish / Other Languages (Preferred) License/Certification:
Driver's License (Required) Work Location:
In person
