Receptionist

Summary:

The Receptionist serves as the primary point of contact for The Guild for Human Services, providing a welcoming, professional presence for visitors, staff, and callers. This role is responsible for managing front desk operations, monitoring building access, handling incoming communications, and providing essential administrative support. The ideal candidate demonstrates strong interpersonal skills, sound judgment, and the ability to multitask while maintaining composure in a fast-paced and occasionally high-stress environment.

Major Duties/Responsibilities:

Greet guests, families, students, staff, and visitors; manage door entries using the S2 security systemAnswer incoming telephone calls; route calls appropriately; monitor and manage the general mailboxPrepare front desk in morning; store items for overnight security at end-of-daySupport morning and afternoon bus duty teams with transition clipboard, paperwork and van keysAllocate vans for daily vehicle needs including CEs and appointments; maintain key pouches, gas slips and work with Facilities regarding vehicles out-of-serviceManage and respond to email communications in support of agency operationsProcess and distribute agency-wide paperwork, including Daily Minutes, Sign In/Sign Out logs, and student attendance trackingOperate postage meter; coordinate courier services; sort and distribute incoming mailmaintain of staff changes-in-position paperworkReceive and manage deliveries (including Amazon orders); compare shipments with invoices and notify recipients upon receiptPrepare materials for new employee orientation Provide departmental coveragePerform other administrative duties as assigned including copying, faxing, data entry and filingAssistance with special projects, events