Front Desk Agent
Job
Homewood Suites by Hilton
Danvers, MA (In Person)
$38,480 Salary, Full-Time
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Job Description
Job Overview We are seeking a dynamic and friendly Front Desk Agent to serve as the welcoming face of our organization. In this vital role, you will manage front desk operations, provide exceptional customer service, and ensure smooth administrative workflows. Your energetic approach and organizational skills will help create a positive first impression for visitors, clients, and team members alike. This paid position offers an exciting opportunity to develop your office management expertise while supporting daily operations in a fast-paced environment. Duties Greet visitors, clients, and staff with enthusiasm and professionalism, ensuring a warm and welcoming atmosphere Manage multi-line phone systems to handle inquiries efficiently, directing calls to appropriate departments or personnel Maintain accurate records through data entry, filing, and proofreading of documents using Microsoft Office and Google Workspace tools Schedule appointments, manage calendars, and coordinate meetings with attention to detail and time management skills Handle office supplies inventory, reorder as needed, and ensure the front desk area remains organized and professional Assist with clerical tasks such as photocopying, faxing, and preparing correspondence to support office operations Provide customer support by addressing inquiries promptly, demonstrating excellent phone etiquette and interpersonal skills Experience Prior office management or administrative experience in a busy environment is preferred Strong computer literacy with proficiency in Microsoft Office Suite (Word, Excel, Outlook) and Google Workspace applications Experience with multi-line phone systems and office equipment operation Bilingual abilities are highly desirable to effectively communicate with diverse clientele Demonstrated organizational skills with the ability to multitask efficiently in fast-paced settings Previous roles as a receptionist, medical receptionist, dental receptionist or personal assistant are advantageous Knowledge of clerical procedures such as filing, data entry, proofreading, and calendar management is essential Join us to be part of a vibrant team dedicated to delivering outstanding service while honing your administrative talents. This role is perfect for motivated individuals eager to grow their career in office management and customer support. We value energetic professionals who thrive on creating positive experiences for everyone they encounter!
Pay:
$17.00 - $20.00 per hourWork Location:
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