Receptionist

Receptionist Location:

Danvers, Massachusetts Company:

Hathorne Hill Rehabilitation and Healthcare Center Job Type:

PART_TIME About the

Role:

We are seeking a friendly and organized Receptionist to join our team at Hathorne Hill Rehabilitation and Healthcare Center. As a Receptionist, you will be responsible for providing exceptional customer service, answering phone calls, and responding to visitor inquiries. You will also be responsible for completing administrative tasks, such as typing correspondence and reports, and maintaining a professional and welcoming environment.

Responsibilities:

Greet visitors, patients, and families in a pleasant and professional manner Answer and respond to incoming phone calls, taking messages and relaying information as needed Provide administrative support to all departments, including typing correspondence and reports Maintain a professional and organized front desk area, ensuring all necessary materials and supplies are available Assist with special projects and tasks as needed Demonstrate a commitment to excellent customer service, providing a warm and welcoming environment for all visitors and patients

Requirements:

High school diploma or equivalent required Ability to read, write, and comprehend English; ability to follow oral and written instructions Knowledge of administrative practices, procedures, and guidelines Ability to work hours as scheduled, including rotating shifts and weekends Pleasant personality and speaking voice Ability to lift a minimum of 25 lbs and move intermittently throughout the day

Behavioral Competencies:

Accountability:

Demonstrated ability to take ownership of actions and behaviors, fulfilling job responsibilities in a manner consistent with the organization's Mission and values

Communication:

Ability to present ideas and information in a concise, effective, and interpersonally appropriate manner

Customer Service:

Demonstrated ability to develop and cultivate mutually beneficial relationships with internal and external customers

Teamwork:

Ability to establish effective relationships with coworkers and collaborate to achieve shared goals

Trust and Respect:

Demonstrated ability to model the organization's Mission and Code of Ethics, treating all individuals with dignity and respect

Technical Competencies:

Ability to input/ type accurately and efficiently Ability to complete assignments in a timely manner Ability to function independently and make independent decisions when warranted Understanding and upholding the Resident's Bill of Rights and holding all resident information confidential If you are a motivated and organized individual who is passionate about providing exceptional customer service, we encourage you to apply for this exciting opportunity. Apply today to join our team and help us continue to deliver the highest standard of care to our patients and residents. #Sponsor123