Receptionist

Receptionist at

REQ SOLUTIONS

Receptionist at

REQ SOLUTIONS

in Everett, Massachusetts Posted in 2 days ago.

Type:

full-time

Job Description:

Job Title:

Receptionist /

Concierge Location:

23 Drydock Ave #110eBoston, MA - 02210 (Office-based - 5 days per week)

Duration:

8 Months Contract to

Hire Minimum Years of Experience:

1-3 years

Must Haves Skills:

Customer service is the main requirement for this role Ability to triage situations and be flexible with which items take priority based on changing factors Basic computer literacy, especially with Outlook (Slack and Teams are bonuses)

Job Description:

Our receptionist/concierge is responsible for providing superior customer service to our clients, visitors, and employees.

Responsibilities:

Maintain professional appearance of building lobby and reception area Ensure meeting rooms serviced appropriately prior to meetings/events and assist with large event setup, room reservation, planning, and execution Receive/distribute mail and perform shipping functions for facility Function as a liaison between event coordinators, customers, vendors, and visitors Support and manage visitor tours and function as an ambassador to event coordinators Assist visitors for meetings Ability to demonstrate excitement and pride to be part of the Autodesk team Professionally manage all phone calls, route callers, and answer questions in a timely and courteous manner Maintain security requirements by ensuring visitors and contractors sign visitor log and by distributing guest badges Alert Security or Facilities staff of any disturbances or potential issues May function as point of contact in case of an emergency or disaster, coordinating with Facilities staff Coordinate taxi service, van service, or contracted bus service for large meetings and events Use company intranet to look up employees' contact information Communicate with employees on site-specific issues Generate purchase orders using Ariba and manage expenses in Concur Distribute all outbound mail in time for daily departure by courier or USPS. Manage international shipping function and become familiar with relevant shipping rules and regulations Manage conference room bookings and loaner equipment distribution (remote controls, adapters, headphones, etc.)

Requirements:

Minimum high school diploma or GED Concierge/Front desk reception experience: 0-3 years Professional appearance and demeanor Energetic and detail-oriented Basic computer knowledge (MS Word, Excel, Point a plus) Customer service experience Strong organizational skills Ability to pass a comprehensive background check Problem-solving skills must readily solve issues to the satisfaction of guests Recordkeeping may need to maintain guest records and supervise staff members