Front Desk Receptionist

Overview We are a busy, patient-focused dental office committed to providing high-quality care in a friendly and professional environment. We are looking for a reliable, organized, and customer-service-oriented Dental Front Desk Receptionist to join our team. The ideal candidate will possess strong organizational skills, excellent communication abilities, and a proactive attitude to support daily administrative functions. Join us to create a positive first impression and contribute to a dynamic, professional environment where your skills can shine! Responsibilities Greet and check in patients in a warm and professional manner Answer phone calls and schedule appointments Verify dental insurance eligibility and benefits Collect co-pays and process payments Manage patient records and update information in the system Confirm appointments and manage daily schedule Assist with treatment plan coordination as needed Maintain a clean and organized front desk area Qualifications Previous dental front desk experience preferred (1+ year) Knowledge of dental insurance (PPO, HMO, MassHealth preferred) Experience with dental software (Dentrix preferred) Strong communication and customer service skills Organized, detail-oriented, and dependable Ability to multitask in a fast-paced environment Proficiency in computer literacy including Microsoft Office Suite (Word, Excel, Outlook), Google Workspace tools, and data entry skills. Excellent phone etiquette with experience handling multi-line phone systems and customer service interactions. Bilingual abilities are highly desirable to serve diverse client needs effectively. Strong time management skills with the ability to prioritize tasks efficiently in a fast-paced environment.

Job Type:

Full-time Benefits:

401(k) Employee discount Flexible schedule Paid time off

Work Location:

In person