Front Desk Coordinator

Join our dynamic and friendly team at Berkshire Pediatric Dentistry as a Front Office Coordinator! If you're a highly organized, compassionate, and detail-oriented individual, we invite you to be a part of our thriving practice.

Responsibilities:

Greet patients and their families warmly, creating a positive first impression. Manage patient appointments, ensuring efficient scheduling and minimal wait times. Answer phone calls and respond to inquiries, providing excellent customer service. Verify insurance information and assist with processing paperwork. Maintain a clean and organized front desk area. Collaborate with the dental team to ensure smooth patient flow. Handle patient billing and payment processing accurately. Manage patient records and maintain confidentiality. Assist with other administrative tasks as needed.

Qualifications:

Previous experience in a dental or medical office is preferred but not required. Excellent interpersonal and communication skills. Proficient in using dental office software and computer applications. Strong organizational skills and attention to detail. Ability to multitask and work efficiently in a fast-paced environment. Empathetic and patient-focused approach when dealing with children and families. High school diploma or equivalent; additional education is a plus.

Benefits:

Competitive salary based on experience. Health insurance and 401K with match. Opportunities for professional growth and development. Positive and supportive work environment. Chance to make a meaningful impact on children's dental health. If you are a motivated individual with excellent organizational skills and a passion for providing exceptional customer service, we would love to hear from you. Please submit your resume along with a cover letter detailing your relevant experience.

Job Type:

Full-time Pay:

$25.00 - $30.00 per hour

Benefits:

401(k) 401(k) matching Health insurance Paid time off

Experience:

Customer service: 1 year (Preferred)

Work Location:

In person