Receptionist

• Employment Type:

• Full time

• Shift:

• Day Shift

• Description:

• Mercy Medical Center a member of Trinity Health Of New England is looking for a
• Receptionist
• to join our
• Health Care for the Homeless Team.
• _

Position Purpose:

_

• The
• Receptionist
• is responsible providing exceptional customer service to all patients and clients of the medical clinic located at the
• Friends of the Homeless Shelter
• on Worthington Street.

Performs various clerical and administrative support functions to ensure the efficient and effective operation of the clinic. Greets patients and visitors to ensure proper routing and facilitates patient flow while promoting positive patient satisfaction and positive demeanor. Assists in maintaining patient records, office statistical data and practice performance parameters. The Receptionist completes a variety of clerical and data entry assignments and creates and maintains a professional, caring and customer-oriented environment.

• You Will Be Responsible For:

• + Manage all incoming phone calls + Perform scheduling and registration + Greet visitors and facilitates patient flow while promoting a positive patient experience + Complete a variety of clerical and data entry assignments ​

• Minimum Requirements:

• + High School diploma or equivalent, Associate's preferred + 1 -2 years' experience in healthcare preferred + Excellent computer abilities + Familiarity with medical terminology + Bilingual / bicultural in Spanish preferred

• Highlights:

• + Great benefits effective on First Day + Full-Time, 40 hrs. Monday - Friday days 8 - 4:30pm
• Facility Information
• Trinity Health Of New England
• is an integrated health care delivery system comprised of world-class providers and facilities dedicated to the full spectrum of preventive, acute, and post-acute care, all delivered with the triple aim of better health, better care, and lower costs for our patient populations.
• Mercy Medical Center
• has established itself as one of the leading providers of health care services in Western Massachusetts.

Mercy Medical Center is a 182-bed acute care hospital in Springfield. Other facilities include Mercy's Rehabilitation Hospital, a comprehensive hospital-based rehabilitation center on the campus of Mercy Medical Center and Brightside for Families and Children, an outpatient service offering counseling and family support programs

• Our Commitment
• Rooted in our Mission and Core Values, we honor the dignity of every person and recognize the unique perspectives, experiences, and talents each colleague brings.

By finding common ground and embracing our differences, we grow stronger together and deliver more compassionate, person-centered care. We are an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, or any other status protected by federal, state, or local law.

Our Commitment to Diversity and Inclusion Trinity Health is a family of 115,000 colleagues and nearly 26,000 physicians and clinicians across 25 states. Because we serve diverse populations, our colleagues are trained to recognize the cultural beliefs, values, traditions, language preferences, and health practices of the communities that we serve and to apply that knowledge to produce positive health outcomes. We also recognize that each of us has a different way of thinking and perceiving our world and that these differences often lead to innovative solutions. Our dedication to diversity includes a unified workforce (through training and education, recruitment, retention, and development), commitment and accountability, communication, community partnerships, and supplier diversity. EOE including disability/veteran