Front Desk Coordinator

We are looking for a Front Desk Coordinator to join our team on a contract basis in Brighton, Massachusetts. In this role, you will be the first point of contact for clients and visitors, ensuring a welcoming and attentive atmosphere. Your ability to manage multiple tasks and provide excellent customer service will be essential to creating a smooth and efficient front desk experience.

Responsibilities:

• Serve as the primary point of contact at the front desk, greeting clients and visitors with courtesy.
• Handle incoming calls on a multi-line phone system, ensuring prompt and accurate call routing.
• Manage concierge services, assisting guests with inquiries and providing relevant information.
• Operate and maintain a switchboard system for phone lines ranging from 1 to 10.
• Respond to inbound calls efficiently, addressing client questions and concerns.
• Maintain an organized and clean reception area to uphold a positive image.
• Coordinate with internal teams to ensure smooth communication and scheduling.
• Track and manage visitor logs and appointments.
• Provide administrative support as needed, including document preparation and data entry.