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Veterinary Receptionist

Job

Shawsheen Animal Hospital

Tewksbury, MA (In Person)

$40,560 Salary, Full-Time

Posted 2 weeks ago (Updated 19 hours ago) • Actively hiring

Expires 7/24/2026

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Job Description

Join Our Team as a Veterinary Client Service Representative (CSR)! Are you a friendly, organized, and compassionate individual with a passion for helping people and their pets? Our AAHA-accredited , Feline-Friendly , and Fear-Free practice is looking for a Veterinary CSR to be the welcoming face and voice of our clinic. As part of our team, you'll play a critical role in creating a positive experience for clients while supporting our mission of exceptional care for dogs, cats, and exotic pets .
About Us:
A general practice with 4 dedicated doctors. Committed to continuous learning and evolving with the needs of our patients and clients. Focused on teamwork and delivering excellent client education and patient care.
What We Offer:
Competitive pay based on experience and skills. Comprehensive health insurance , including vision and dental coverage . 401(k) retirement plan with company contributions. Paid Time Off (PTO) to support work-life balance. Generous pet care discounts for your furry or exotic family members. A supportive work environment with opportunities for professional development . Your Role as a
CSR:
Greet clients warmly and ensure a welcoming atmosphere. Answer phone calls, schedule appointments, and manage client communication. Assist clients with questions about services, products, and patient care. Process payments, manage records, and handle administrative tasks efficiently. Work closely with the veterinary team to ensure seamless client and patient experiences.
Who We're Looking For:
A positive, professional, and empathetic individual who thrives in a fast-paced environment. Excellent communication and multitasking skills. Previous experience in a veterinary or customer service role is a plus but not required—we provide training for the right candidate! A passion for working with pets and their people. Why Join Us? You'll be part of a team that values growth, innovation, and the unique bond between humans and animals. We foster a supportive culture where your contributions truly make a difference. How to
Apply:
If you're ready to be a key part of our team, send your resume and cover letter now.
Job Type:
Full-time Pay:
$18.00 - $21.00 per hour
Benefits:
401(k) 401(k) matching Continuing education credits Dental insurance Employee assistance program Employee discount Flexible schedule Health insurance Health savings account Life insurance Paid time off Retirement plan Uniform allowance Vision insurance
Work Location:
In person