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Front Desk Receptionist

Job

Chateau Merrimack Resort & Spa

Tyngsborough, MA (In Person)

$37,440 Salary, Full-Time

Posted 1 week ago (Updated 1 week ago) • Actively hiring

Expires 7/16/2026

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Job Description

Chateau Merrimack Resort & Spa Front Desk Recruitment Position:
Hotel Front Desk Receptionist Job Responsibilities:
Welcome guests for check-in and check-out and handle related procedures Answer phone calls, respond to guest inquiries, and provide information services Manage reservations, including new bookings, modifications, and cancellations Record and handle guest complaints, escalating to supervisors promptly Maintain a tidy front desk and present a professional image
Requirements:
High school diploma or above; hospitality management or related field preferred Good communication skills and a strong sense of customer service Proficiency in office software; experience with front desk systems is a plus Professional appearance, and ability to work shifts Proficiency in Mandarin Chinese is preferred.
Benefits:
Medical insurance (conditional) Paid annual leave and holiday benefits Comprehensive training and clear career advancement opportunities
Work Schedule:
Shift system, 8 hours per shift, max 160 per month
Job Types:
Full-time, Part-time Pay:
From $18.00 per hour
Benefits:
Employee assistance program Employee discount Professional development assistance
Language:
English (Required)
Location:
Tyngsboro, MA 01879 (Preferred) Shift availability: Day Shift (Preferred) Night Shift (Preferred) Overnight Shift (Preferred)
Work Location:
In person