Receptionist

We are looking for an organized and detail-oriented Receptionist to join our client's team on a contract basis in West Springfield, Massachusetts. In this role, you will serve as the first point of contact for visitors and callers, ensuring they receive a warm and efficient experience. This position requires excellent multitasking skills, a friendly demeanor, and the ability to handle a multi-line phone system effectively.

Responsibilities:

• Greet and assist visitors in a detail-oriented and courteous manner.
• Answer and manage a multi-line phone system, directing calls to the appropriate departments.
• Handle inbound calls efficiently while providing accurate information or redirecting inquiries.
• Maintain a clean and organized reception area to create a welcoming environment.
• Coordinate and communicate with internal staff to ensure smooth office operations.
• Schedule appointments and manage meeting room bookings as needed.
• Support administrative tasks such as filing, data entry, and mail distribution.
• Address and resolve basic inquiries from clients or staff promptly.