Receptionist

Description We are looking for an organized and detail-oriented Receptionist to join our client's team on a contract basis in West Springfield, Massachusetts. In this role, you will serve as the first point of contact for visitors and callers, ensuring they receive a warm and efficient experience. This position requires excellent multitasking skills, a friendly demeanor, and the ability to handle a multi-line phone system effectively.

Responsibilities:

• Greet and assist visitors in a detail-oriented and courteous manner.
• Answer and manage a multi-line phone system, directing calls to the appropriate departments.
• Handle inbound calls efficiently while providing accurate information or redirecting inquiries.
• Maintain a clean and organized reception area to create a welcoming environment.
• Coordinate and communicate with internal staff to ensure smooth office operations.
• Schedule appointments and manage meeting room bookings as needed.
• Support administrative tasks such as filing, data entry, and mail distribution.
• Address and resolve basic inquiries from clients or staff promptly. Requirements
• Proven experience as a receptionist or in a similar customer-facing role.
• Proficiency in handling a multi-line phone system, including switchboard operations with 1-10 lines.
• Strong communication skills, both verbal and written.
• Ability to multitask and remain calm under pressure in a fast-paced environment.
• Excellent organizational and time-management skills.
• Basic proficiency in office software such as Microsoft Office Suite.
• Friendly and detail-oriented demeanor with a focus on customer service.

TalentMatch® Robert Half is the world's first and largest specialized talent solutions firm that connects highly qualified job seekers to opportunities at great companies. We offer contract, temporary and permanent placement solutions for finance and accounting, technology, marketing and creative, legal, and administrative and customer support roles. Robert Half works to put you in the best position to succeed. We provide access to top jobs, competitive compensation and benefits, and free online training. Stay on top of every opportunity - whenever you choose - even on the go. Download the Robert Half app (https://www.roberthalf.com/us/en/mobile-app) and get 1-tap apply, notifications of AI-matched jobs, and much more. All applicants applying for U.S. job openings must be legally authorized to work in the United States. Benefits are available to contract/temporary professionals, including medical, vision, dental, and life and disability insurance. Hired contract/temporary professionals are also eligible to enroll in our company 401(k) plan. Visit roberthalf.gobenefits.net for more information. © 2025 Robert Half. An Equal Opportunity Employer. M/F/Disability/Veterans. By clicking "," you're agreeing to Robert Half's Terms of Use (https://www.roberthalf.com/us/en/terms) and Privacy Notice (https://www.roberthalf.com/us/en/privacy) .