Receptionist

We are looking for an experienced and personable Receptionist to serve as the first point of contact for visitors, callers, and guests in our office. This contract-to-permanent opportunity is ideal for someone who brings strong judgment, warmth, and a thoughtful approach when interacting with executives, employees, clients, and community partners. The person in this role will help create a welcoming environment while supporting daily front desk operations and contributing to office events and administrative coordination.

Responsibilities:

• Welcome visitors and represent the organization with a detail-oriented, attentive, and service-focused presence at the front desk.
• Manage a multi-line phone system, direct incoming calls efficiently, and respond to inquiries with courtesy and care.
• Handle challenging or sensitive calls calmly, ensuring concerns are routed appropriately and addressed with empathy.
• Receive deliveries and packages, notify the appropriate team members, and help maintain organized front office operations.
• Support office activities by assisting with event and celebration coordination, including employee appreciation efforts and internal gatherings.
• Relay messages accurately and promptly to staff across the organization to keep communication clear and timely.
• Assist with onboarding and cross-training activities as front desk responsibilities transition within the team.
• Maintain a neat, welcoming reception area that reflects the organization's commitment to hospitality and excellence.