Receptionist

Receptionist

Job Title:

ReceptionistLocation:

314

Grove Neck Road, Earleville, MDCompany:

Recovery Centers of AmericaSchedule:

Full-Time | Monday-Friday | 8:00 AM - 4:30

PMPay Rate:

$16.00/hourAbout the RoleRecovery Centers of America is seeking a professional, friendly, and detail-oriented Receptionist to serve as the first point of contact for our facility. In this role, you will create a welcoming environment for guests, clients, and residents while delivering exceptional customer service. Your contributions will play a key role in maintaining our reputation for compassionate care and professionalism.

Key Responsibilities

• Answer and manage incoming phone calls, directing them appropriately
• Greet guests, new clients, and residents with warmth and professionalism
• Handle incoming and outgoing mail
• Maintain organized filing systems
• Order and manage office supplies
• Coordinate and track facility maintenance requestsWhat You'll Bring
• High School Diploma (required)
• Previous experience working with the public
• Strong clerical and customer service skills
• Proficiency in Microsoft Office
• Familiarity with switchboard operations
• Excellent written and verbal communication skills
• Ability to multitask and stay organized in a fast-paced environment
• Commitment to maintaining strict confidentiality, including HIPAA complianceCore Competencies

Customer Service Excellence:

Builds positive relationships with staff, patients, and visitors

Communication Skills:

Listens effectively and responds thoughtfully to diverse audiences

Initiative:

Goes above and beyond to improve processes and service quality

Integrity:

Upholds ethical standards and respects diverse backgrounds

Reliability:

Delivers consistent results and builds trust across the organizationWhy Join Recovery Centers of America?

Be part of a mission-driven organization dedicated to helping individuals on their path to recovery. You'll work in a supportive environment w your contributions truly make a difference every day.

• A former patient may not be hired at the same location w they were treated until a minimum of one year has elapsed since the completion of their treatment at that location.

Former patients may be considered for employment at locations within RCA other than w they were treated within a year after treatment.

Non-Discrimination Statement:

It is the policy of Recovery Centers of America (RCA) to ensure equal employment opportunity without discrimination or harassment on the basis of race, color, religion, sex, sexual orientation, gender identity or expression, age, disability, marital status, citizenship, genetic information, or any other characteristic protected by law.