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Front Desk Coordinator
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Retina Consultants of Delmarva PA
Salisbury, MD (In Person)
$52,364 Salary, Full-Time
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Job Description
Front Desk Coordinator Salisbury, MD 21801 $22.84 - $27.51 an hour - Full-time $22.84 - $27.51 an hour - Full-time Job Summary We are seeking a proactive and detail-oriented Front Desk Coordinator to serve as the first point of contact for our organization. The ideal candidate will possess excellent communication skills, a welcoming demeanor, and strong organizational abilities. In this role, you will manage front desk operations, handle multi-line phone systems, coordinate appointments, and provide exceptional customer service to ensure a smooth and professional environment. The position offers an opportunity to contribute to efficient office management while supporting various administrative functions. Duties Greet visitors and clients warmly, ensuring a positive first impression of the organization. Operate multi-line phone systems efficiently, directing calls to appropriate personnel and taking accurate messages. Manage appointment scheduling and calendar coordination using office management software and Google Workspace tools. Route messages promptly to physicians, technicians, and clinical staff Process incoming faxes, referrals, and correspondence Provide administrative support including photocopying, proofreading documents, and managing correspondence. Assist with office management tasks such as inventory control of office supplies and maintaining cleanliness of the reception area. Support customer service efforts by addressing inquiries promptly and professionally, both in person and via phone or email. Utilize computer skills in Microsoft Office and other relevant software to streamline daily operations. Handle billing or bookkeeping tasks using QuickBooks or similar accounting software when necessary. Demonstrate excellent phone etiquette and organizational skills to manage busy front desk activities efficiently. Check patients in and out accurately and efficiently Verify and update patient demographic and insurance information Scan and upload insurance cards, referrals, and patient documents Maintain accurate patient records and documentation Coordinate referrals as needed Skills Proven experience in Medical front office management. Strong computer literacy with proficiency in Microsoft Office Suite, Google Workspace, and data entry tools. Familiarity with multi-line phone systems and effective phone etiquette. Bilingual abilities are highly desirable to serve diverse client needs effectively. Excellent organizational skills with the ability to prioritize tasks and manage time effectively. Experience in Medical Front Office with a focus on professional communication and support. Knowledge of medical or dental receptionist duties is required Attention to detail for proofreading documents, managing schedules, and maintaining accurate records. Personal assistant experience or office experience that demonstrates reliability and discretion is advantageous. Join our team as a Front Desk Coordinator to create a welcoming environment while ensuring seamless office operations through your professionalism, organizational expertise, and dedication to exceptional customer support!