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Front Desk Lead - Full Time

Job

Sunset

Georgetown Township, MI (In Person)

Full-Time

Posted 1 week ago (Updated 1 week ago) • Actively hiring

Expires 7/15/2026

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Job Description

Front Desk Lead - Full Time Sunset - 3.7 Jenison, MI Job Details Full-time 21 hours ago Qualifications Visitor query response Resident conversation engagement Serving clients Resident's rights Phone communication Team leadership Computer literacy Greeting customers Administrative experience Team training Resident rapport building Computer skills Clinical confidentiality policies Cross-functional collaboration Communication skills Entry level Office phone management
Full Job Description Description:
Our Mission & How We Work At Sunset, our mission is to provide quality services to senior adults in a spirit of Christian love. We believe people do their best work in environments where leadership is honest, dependable, caring, and clear. We aim to lead with humility, serve alongside our teams, show compassion in real moments, and hold standards in ways that support both quality and dignity. Waterford Campus is seeking a professional and organized Front Desk Lead to support daily front desk operations while creating a welcoming environment for residents, families, and visitors. This role combines customer service, administrative support, and light team leadership.
Schedule Details Full Time:
32 hours a week on 1st shift Monday, Tuesday, Thursday, Friday Key Responsibilities Greet visitors and residents and manage incoming calls Provide clerical support to multiple departments Assist in training, supporting, and overseeing front desk staff Ensure excellent communication with residents, families, and team members Respond promptly to resident needs and report concerns to nursing staff Maintain confidentiality and uphold resident rights Collaborate with all departments to support a team-focused environment Joining our team means stepping into work that is purposeful, relational, and truly transformative. If you feel called to help others live out their gifts while serving a greater mission, we would love to meet you. Qualifications Strong computer and communication skills Ability to multitask in a fast-paced environment Reliable, team-oriented, and detail-focused Prior administrative or receptionist experience preferred
Requirements:
If this sounds like you, apply today!