1st shift part time hotel front desk
Job
Baymont Inn and Suites by Wyandham
Grand Haven, MI (In Person)
$31,200 Salary, Part-Time
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Job Description
Job Summary We are seeking a dedicated and professional Front Desk Agent to join our team. The ideal candidate will be the first point of contact for our guests, providing exceptional customer service and administrative support. This role requires strong organizational skills, attention to detail, and the ability to manage multiple tasks efficiently in a fast-paced environment. Responsibilities Greet and assist guests upon arrival, ensuring a warm and welcoming atmosphere. Manage multi-line phone systems to handle incoming calls and inquiries promptly. Perform data entry tasks, maintaining accurate records and managing filing systems. Provide customer support by addressing guest concerns and resolving issues effectively. Assist with calendar management, scheduling appointments, and coordinating meetings. Maintain office organization through effective clerical duties including proofreading documents and managing correspondence. Support office management tasks, ensuring the front desk area is tidy and presentable at all times. Collaborate with team members to ensure smooth operations within the office environment. Requirements Proven experience in a front desk or administrative role is preferred. Strong customer service skills with a focus on providing excellent guest experiences. Proficiency in Microsoft Office Suite (Word, Excel, PowerPoint) and Google Workspace. Familiarity with multi-line phone systems and strong phone etiquette skills. Bilingual abilities are a plus, enhancing communication with diverse clientele. Excellent organizational skills with the ability to manage time effectively. Experience in clerical tasks including data entry, filing, and document management. Knowledge of hotel duties is advantageous but not required. Strong typing skills with attention to detail for accurate data entry and proofreading. Join our team as a Front Desk Agent where your contributions will be valued, and your professional growth will be supported!
Job Type:
Part-time Pay:
$14.00 - $16.00 per hourBenefits:
Employee discount Paid time offWork Location:
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