Front Desk Receptionist Med Spa

Medical Aesthetic Front Desk Receptionist Part-Time or Full-Time Aqua Body Lab - Lansing, MI Moving to our newly renovated space in East Lansing 4/2026! Pay dependent on experience. Will be competitive in pay range.

About Us:

Aqua Body Lab is a fast-growing, results-driven medical spa focused on delivering exceptional patient care and natural, confidence-boosting outcomes. We pride ourselves on a high-end client experience, advanced treatments, and a supportive, team-oriented environment.

Position Overview:

We are seeking a highly motivated, detail-oriented Front Desk Coordinator who thrives in a fast-paced environment. This role is ideal for someone who is a quick learner, tech-savvy, and experienced in medical, med spa, or salon front desk operations. You will be the first point of contact for our clients and play a critical role in shaping their experience from start to finish.

Key Responsibilities:

Greet and check in/out clients with a warm, professional demeanor Manage scheduling, confirmations, and appointment flow efficiently Answer phones, respond to texts/emails, and handle client inquiries Process payments, memberships, and product sales Maintain accurate client records and documentation Coordinate with providers to ensure seamless daily operations Educate clients on services, promotions, and skincare products Keep the front desk and reception area organized and welcoming

Qualifications:

Prior front desk experience in a med spa, medical office, or salon (preferred) Strong communication and customer service skills Ability to multitask and stay organized in a fast-paced environment Quick learner with strong attention to detail Comfortable with technology and scheduling/EMR systems Positive, team-oriented attitude

Bonus Qualifications:

Experience with aesthetic services or skincare products Sales experience (memberships, retail, upselling services)

What We Offer:

Competitive hourly pay + bonus opportunities Employee discounts on treatments and products Opportunities for growth within a rapidly expanding company Supportive, team-focused work environment How to

Apply:

Please submit your resume along with a brief description of your experience and why you would be a great fit for Aqua Body Lab. Why You'll Love Working at Aqua Body Lab Education-focused practice that prioritizes patient safety and ethical care A supportive, collaborative team environment—no sales pressure, no rushed appointments Competitive compensation with hourly pay plus retail product bonus Strong benefits including PTO, health insurance (50% employer-paid for full-time), 401(k), and treatment discounts A modern, growing practice with long-term career opportunities , not just a temporary role "We value quality over quantity and support our providers in practicing at the highest clinical standard."

Job Types:

Full-time, Part-time Pay:

$18.00 - $24.00 per hour

Benefits:

401(k) matching Employee discount Flexible schedule Health insurance Paid time off Professional development assistance Application Question(s): Do you have front desk experience in the med spa, medical or salon setting? Please specify which setting.

Experience:

Front desk: 1 year (Required)

Work Location:

In person