Front Desk Receptionist

We are seeking a friendly, organized, and experienced Dental Receptionist to join our team. The ideal candidate has prior experience in a dental office, understands dental terminology and procedures, and is comfortable managing patient flow, insurance, and scheduling in a fast-paced environment.

Key Responsibilities:

Greet patients warmly and provide excellent customer service Manage front desk operations including check-in/check-out Schedule and confirm patient appointments efficiently Answer phones, respond to inquiries, and handle patient concerns Verify dental insurance eligibility and benefits Submit and track insurance claims and pre-authorizations Present treatment plans and discuss financial options with patients Maintain accurate patient records using dental software (open dental) Coordinate with clinical staff to ensure smooth daily workflow Process payments and manage billing

Qualifications:

Minimum 1-2 years of experience in a dental office (required) Knowledge of dental procedures, codes (CDT), and terminology Experience with dental insurance (PPOs/ Medicaid) Proficiency in dental practice management software Strong communication and interpersonal skills Excellent organizational and multitasking abilities Professional appearance and positive attitude Experience with treatment plan presentation and case acceptance

Pay:

From $17.00 per hour

Benefits:

Employee discount Flexible schedule Paid time off

Work Location:

In person