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Front Desk Receptionist/Insurance Coordinator
Job
Willow Pediatric Dentistry
Tecumseh, MI (In Person)
$37,440 Salary, Full-Time
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Job Description
Job Overview:
We are seeking a highly organized and customer-focused Front Desk Receptionist to join our dynamic team. The ideal candidate will be responsible for providing exceptional customer service, managing administrative tasks, and maintaining a seamless flow of operations within our office environment.Duties:
- Greet clients and visitors in a professional and friendly manner, ensuring they feel welcome and valued.
- Manage front desk operations, including answering and directing phone calls, responding to emails, and receiving visitors.
- Maintain accurate and up-to-date records and files, including patient records, appointment schedules, and project documents.
- Perform data entry tasks, such as updating patient information and managing office calendars.
- Assist with scheduling, insurance verification, new patient paperwork, insurance aging, and aging reports.
- Demonstrate a strong commitment to customer service, responding promptly to client inquiries and addressing any concerns in a professional and courteous manner.
- Utilize computerized systems to manage patient records and other administrative tasks.
- Ensure that all office areas are clean and organized, and that all equipment is functioning properly.
Qualifications:
- Previous experience working in a dental receptionist role or a similar office environment is preferred.
- Excellent customer service skills and a strong commitment to providing a positive experience for clients and visitors.
- Proficiency in computerized systems, including data entry and calendar management.
- Strong organizational skills and the ability to prioritize tasks in a fast-paced environment.
- Excellent proofreading and written communication skills.
- Ability to work independently and as part of a team.
- High school diploma or equivalent required.
Job Type:
Full-time Pay:
$16.00- $20.