Veterinary Receptionist - Experienced

Company Overview Denney Veterinary Service has been dedicated to providing compassionate and comprehensive pet care for over 30 years. Our clinic offers a wide range of outpatient services, including surgery, ultrasound, in-house laboratory testing, and digital radiography. We are passionate about educating pet owners and maintaining the health and well-being of animals of all sizes. Job Overview We are seeking an experienced Veterinary Receptionist to join our dynamic team. The ideal candidate will possess a strong background in veterinary front-office operations, exceptional communication skills, and a genuine love for animals. This role involves managing client interactions, coordinating appointments, and supporting veterinary staff to ensure a smooth and efficient clinic environment. Candidates with kennel experience, animal handling skills, and veterinary terminology knowledge will thrive in this position. We have a phase training program that as you advance through your training, your wages will advance. Those without any experience can expect to be started at minimum wage, but will have opportunities to advance according to how fast and well they learn the required tasks. There may be opportunities for certain qualified team members to cross train as vet assistants (not guaranteed). Responsibilities Greet clients warmly and professionally, ensuring a positive first impression of the clinic. Schedule appointments accurately while managing the clinic's calendar to optimize workflow. Handle medical collections efficiently, ensuring accurate billing and payment processing. Maintain detailed client records and update patient information with precision. Assist with administrative duties such as answering phones, responding to inquiries, and managing correspondence. Support veterinary staff by coordinating laboratory work, imaging appointments, and follow-up care. Ensure the reception area remains clean, organized, and welcoming for clients and pets alike. Communicate effectively with clients regarding pet care instructions, medication schedules, and treatment plans. Skills Proven experience as a veterinary receptionist or in a similar customer service role within a veterinary setting. Strong knowledge of veterinary terminology, animal restraint techniques, and pet care procedures. Experience handling animals in kennel or clinical environments; dog handling and animal husbandry skills are highly valued. Ability to manage multiple priorities efficiently while maintaining attention to detail. Excellent communication skills to interact confidently with clients, team members, and external vendors. Knowledge of Cornerstone, Google Sheets & Docs, Microsoft Excel/Word helpful. Join our team to provide outstanding service that enhances the health and happiness of our patients while fostering a welcoming environment for pet owners!

Pay:

$13.73 - $16.23 per hour Expected hours: 32.0 - 40.0 per week

Benefits:

401(k) 401(k) matching Dental insurance Employee assistance program Employee discount Health insurance Life insurance Paid time off Retirement plan Uniform allowance Vision insurance

Experience:

Veterinary clinic: 1 year (Preferred) Ability to

Commute:

Vicksburg, MI 49097 (Required)

Work Location:

In person