Receptionist

Routine Decision Making:

Decides appropriate scheduling per template and emergent patient needs. Verifies complete patient information, insurance specifications and obtains pre-authorizations per insurance requirements.

Required Knowledge:

Knowledge of ICD-10 and CPT coding, insurance specifications, medical terminology, HIPAA and confidentiality.

Required Skills and Ability :

Computer skills; organization and time management skills; effective interpersonal communication and customer service skills; ability to multi task. Education and Certification/ Registration Required for the

Position :

High school education. Medical terminology preferred. Medical insurance verification and/or authorization experience preferred.

Light Work:

Lifting 20# maximum with frequent lifting and/or carrying of objects weighing up to 10#. Even though the weight lifted may be only a negligible amount, a job is in this category when it requires walking or standing to a significant degree. Register and schedule patients. (40% of time) Manages telephone calls professionally and effectively. (30% of time) Act as a financial advocate for each patient. (10% of time) Actively participates in clinic operations. (5% of time) Completes referrals and pre-certifications. (5% of time) Maintains medical records. (5% of time) Orders supplies and maintains equipment. (5% of time) Rock Haven Specialty Clinic is a fast-paced environment located in the Medical Mall at Cass Regional Medical Center. The receptionist position is Monday through Friday 7:30am-4pm. Our clinic offers multiple specialties including Dermatology, Neurology, Urology, Pulmonology, Podiatry and Wound Care. We are looking for someone with at least one year experience in the medical office field.