Receptionist - State Farm Agent Team Member

Benefits:

License reimbursement Bonus based on performance Competitive salary Flexible schedule Opportunity for advancement Paid time off Training & development

ABOUT OUR AGENCY

Our agency opened in 2018 and is a close-knit team of two. I've been with State Farm since 2005 and come from a long line of insurance professionals as a third-generation State Farm agent. That background helped shape my passion for the industry and for building strong relationships with customers. I'm a proud dad of two boys and enjoy traveling and spending time outdoors whenever I can. Family and balance are very important to me, and that perspective carries into how I run the office. For our team, we offer a strong focus on work-life balance and reimbursement for licensing costs as you grow in your career. Our culture is friendly, supportive, and collaborative. As a smaller office, we value teamwork and communication. We're looking for someone with a positive attitude, a friendly personality, and an eagerness to learn and grow as part of a close-knit team.

ROLE DESCRIPTION

Bert West - State Farm Agent is a leading insurance agency dedicated to providing exceptional service to our customers. We are currently seeking a dynamic individual to join our team as a Receptionist - State Farm Agent Team Member. Our ideal candidate is highly organized, detail-oriented, and committed to contributing to a positive and productive workplace. If you thrive in a supportive role and are eager to learn and grow within the insurance industry, we invite you to apply and become a valued member of our team.

RESPONSIBILITIES

Greet customers warmly in person and over the phone, directing them to the appropriate team members. Manage appointment scheduling and office communications. Assist in handling incoming inquiries and maintaining customer records. Engage in conversations with prospective and existing customers, identifying opportunities to offer insurance options. Provide excellent customer service and follow up on customers needs. Support the team with various administrative tasks and projects.

QUALIFICATIONS

Previous experience in a receptionist or customer service role. Communication and interpersonal skills. Organizational and multitasking abilities. Comfortable with engaging in sales conversations. Basic computer skills, including Microsoft Office and CRM systems.