Receptionist

Overview We are seeking an energetic and detail-oriented Receptionist to join our fabulous team! This vital role serves as the first point of contact for our patients, ensuring a welcoming and professional environment. The ideal candidate will possess excellent organizational skills, strong communication abilities, and a passion for providing outstanding customer service. Responsibilities Greet patients warmly, ensuring they feel welcomed and attended to promptly Answering multi-line phones, referrals, booking appointments, confirming next-day appointments, and managing cancellations Handle front desk duties including scheduling appointments and managing incoming correspondence Prepping patient charts Assisting patients at check-in and check out Verifying insurance eligibility, obtaining authorizations, and accurately collecting copays or payments Provide exceptional customer support by addressing inquiries professionally via phone or in person and ensuring customer satisfaction at all times Skills Strong verbal and written communication skills to interact with patients and staff Empathetic with patients' needs and concerns Ability to work as a team member Highly motivated and organized Strong computer literacy with excellent typing speed and accuracy Experience with multi-line phone systems and phone etiquette best practices Ability to handle multiple tasks simultaneously Professionalism, patience, and the ability to manage stressful situations or difficult patients Accuracy in inputting data, insurance information, and scheduling This role is perfect for someone eager to grow their administrative expertise while making a positive impact every day. We value proactive individuals who excel at multitasking and delivering top-tier customer service. Apply today to become an integral part of our team!

Pay:

$16.00 - $17.00 per hour

Benefits:

Employee discount Paid time off Retirement plan

Work Location:

In person