Receptionist/Administrative Assistant

Receptionist / Administrative Assistant Position Summary We are seeking a warm, organized, and reliable Receptionist / Administrative Assistant to join our team. As the first point of contact for our office, you will play a vital role in keeping our day-to-day operations running smoothly. This position handles front-desk reception, answers phone calls and emails, assists with customer support, and performs essential administrative tasks like order processing and data entry. If you have excellent communication skills, a sharp attention to detail, and a welcoming personality, we would love to have you represent our brand!

Key Responsibilities Front Desk & Reception:

Welcomely greet visitors, manage incoming phone calls, and handle general email inquiries, routing them to the appropriate team members professionally and promptly.

Customer Support:

Serve as a friendly point of contact for retail, wholesale, and private label customers, answering basic questions about orders and product availability.

Order Processing:

Accurately enter and confirm sales orders, verify pricing/details, and assist with basic invoicing or data tracking.

Office Administration:

Maintain office files, manage incoming/outgoing mail, monitor office supplies, and provide general administrative support to management and the finance/HR team as needed.

Qualifications & Skills Education:

High School Diploma or GED required.

Experience:

1+ years of experience in a receptionist, administrative assistant, or customer service office role is preferred.

Technical Skills:

Proficiency with basic office software (Word, Excel, Outlook). Experience with QuickBooks or order-entry systems is a major plus, but we are willing to train the right person.

Industry Knowledge:

Experience working within a food production, manufacturing, or wholesale office environment is a plus, but not required.

Soft Skills:

Exceptional communication skills, a friendly and professional demeanor, strong organizational abilities, and a reliable "can-do" attitude. Schedule & Environment This is a full-time, in-person position with a fantastic daytime schedule that gives you Friday afternoons off!

Hours:

Monday - Thursday, 8:00 a.m. to 5:00 p.m. (Includes a flexible 30-minute lunch break) . Friday, 8:00 a.m. to 12:00 p.m.

Compensation & Benefits Pay:

Competitive hourly wage, commensurate with experience and ability.

Paid Time Off:

Accrued PTO and immediate paid holidays.

Perks:

Generous employee discount ("sweet perks" included!) and a supportive, casual work culture.

Job Type:

Full-time Pay:

$16.00 - $20.00 per hour

Benefits:

Employee discount Paid time off

Work Location:

In person