Front Desk Receptionist

Front Desk Representative - Dental Office Position Overview Our small, family-friendly dental practice is seeking a professional, personable, and dependable Front Desk Representative to join our team. The ideal candidate will possess excellent communication skills, outstanding customer service abilities, and a strong understanding of dental office operations. We are looking for someone who enjoys helping patients, thrives in a team environment, and is committed to providing exceptional patient care. Requirements Dental office experience required. Knowledge of dental terminology and dental procedures. Excellent customer service and communication skills. Strong computer literacy and ability to learn dental software systems. Professional and positive attitude. Strong organizational and multitasking skills. Ability to work efficiently in a fast-paced environment. Dependable, detail-oriented, and team-focused.

Responsibilities Include, But Are Not Limited To:

Greeting patients with a friendly smile and welcoming attitude. Checking patients in and out for appointments. Collecting and processing patient payments. Answering incoming phone calls and returning patient calls. Scheduling and confirming appointments. Coordinating referrals with specialists and other healthcare providers. Reviewing treatment plans and answering patient questions. Maintaining accurate patient records and documentation. Providing exceptional customer service to ensure a positive patient experience. Benefits Paid Time Off (Vacation and Personal Time) Uniform Allowance Medical Reimbursement 401(k) Contribution Quarterly Bonus Opportunity About Our Office We are a close-knit, family-oriented dental practice dedicated to providing quality care in a welcoming and compassionate environment. We value teamwork, professionalism, and building lasting relationships with our patients and community. If you are friendly, motivated, and have a passion for helping patients while providing excellent customer service, we encourage you to apply.

Hours:

Monday-Thursday 8:15 am-5pm

Pay:

$13.00 - $20.00 per hour

Benefits:

401(k) 401(k) matching Employee discount Paid time off Parental leave

Experience:

Dental office: 1 year (Required) Ability to

Commute:

Ayden, NC 28513 (Preferred)

Work Location:

In person