Front Desk Coordinator

Front Desk Coordinator NCCRM Cary, NC Job Details Full-time $18

• $20 an hour 17 hours ago Benefits Free parking Paid training Health insurance Dental insurance Paid time off On-the-job training Vision insurance 401(k) matching Life insurance Qualifications Patient question and concern management Phone communication HIPAA Medical scheduling Administrative experience High school diploma or GED Attention to detail Healthcare privacy protection Health information regulatory compliance Computer skills Telephone systems Medical terminology Office phone management Time management Office record organization Full Job Description Front-Desk Coordinator Job Posting Job description: We are seeking a Front-Desk/Call Center Coordinatorwith at least a year of experience in the medical field, who has outstanding administrative and organizational skills.

Our Coordinator s are expected to be compassionate and discrete with superb time management and record-keeping skills. To ensure success, the newly hire should be a confident and professional administrator with fantastic attention to details, communication and interpersonal skills that will contribute to the efficient day-to-day administration of the healthcare facility. Top candidates will work comfortably under pressure while multi-tasking in a fast-paced environment and can effectively react to patient's needs. Brief Description of the

Responsibilities:

• Greet and attend to patients in person and over the phone, providing excellent customer service.
• Schedules appointments for the providers to optimize patient satisfaction, provider's time and most effective use of examining and treatment rooms.
• Prepares a daily schedule of provider charts for each patient.
• Verify insurance coverage and collect necessary co-pays or payments
• Answer all phone calls in a professional and courteous manner.
• Maintain patient records and update information in electronic medical record systems
• Perform all duties within HIPAA regulations.
• Opens and sorts office mail. Delivers outgoing mail to the post office by the afternoon.
• Maintains reception area in a neat and orderly condition.
• Maintains business inventory such as checking supplies .

Front-Desk/Call Center Coordinator Requirements:

• High school (minimum), Bachelor's degree (advantageous).
• At least one year of experience at a healthcare facility (preferred).
• Knowledge of phone systems and ability to handle high call volumes
• Working knowledge of medical terminology and HIPAA regulations.
• Good attention to details.
• Ability to multitask and prioritize tasks in a fast-paced environment
• Ability to work under pressure and react effectively to emergency situations.
• Ability to use discretion while working with sensitive information.
• Excellent documentation, communication, and IT skills.
• Strong organizational, administrative, and planning skills.
• Good Interpersonal skills to interact positively with patients who may be upset or stressed
• Passionate about healthcare excellence.
• Prolonged periods of sitting at a desk and working on a computer. Benefits
• Hourly wage: $
• $•Free parking•Private practice•On-the-job training•Paid time off•Monday to Thursday, Friday (Till 2 PM), Weekends (Till 10:00 AM)•401(k) matching•Life insurance•Medical, vision & dental insurance.

Job Type:

Full-time Pay:

$18.00

• $20.

00 per hour

Benefits:

401(k) matching Dental insurance Health insurance Life insurance Paid time off Vision insurance

Education:

High school or equivalent (Preferred)

Experience:

Medical scheduling: 1 year (Preferred)

Work Location:

In person