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Job Description
We are looking for a Front Desk Coordinator to serve as the first point of contact for visitors and callers in North Carolina. This Long-term Contract position requires an experienced, detail-oriented individual who can manage front office activities, provide a welcoming experience, and keep communication flowing smoothly throughout the day. The ideal candidate is organized, attentive, and comfortable handling a busy reception area while supporting daily administrative needs.
Responsibilities:
Welcome guests, clients, and staff with a courteous presence and ensure each visitor is directed appropriately.
Manage a multi-line phone system, respond to incoming calls promptly, and transfer inquiries to the correct departments or team members.
Maintain the front desk area so it remains organized, presentable, and ready to receive visitors at all times.
Provide concierge-style assistance by answering general questions and helping coordinate basic visitor needs.
Monitor daily front office activity, including sign-ins, message taking, and routine communication support.
Assist with light administrative tasks such as scheduling support, document handling, and general office coordination.
Relay accurate information between callers, guests, and internal teams to support efficient day-to-day operations.