Receptionist/Scheduler

Job Overview We are seeking a dynamic and organized Receptionist/Scheduler to join our team! This vital role combines front desk management, appointment scheduling, and administrative support to ensure smooth daily operations. The ideal candidate will be energetic, detail-oriented, and possess excellent communication skills. As the first point of contact for visitors and callers, you will create a welcoming environment while efficiently managing schedules and administrative tasks. This position offers an exciting opportunity to contribute to a professional, fast-paced surgery center setting where your organizational talents shine. Responsibilities Greet visitors warmly and professionally, ensuring they feel welcomed and attended to promptly. Manage multi-line phone system with courteous phone etiquette, directing calls accurately and efficiently. Schedule surgical appointments and coordinate calendars using SIS EMR system and Microsoft Office tools, maintaining up-to-date records. Assist with obtaining case authorizations from insurance payors by either payor portal, phone, and by contacting surgeons' offices for assistance. Handle data entry, filing, and document proofreading to support office operations with precision. Provide exceptional customer service by addressing inquiries, supporting vendors or patients, and offering support when needed. Maintain organized records through filing systems, manage incoming correspondence, and ensure timely follow-up on administrative tasks. Qualifications Proven experience in front desk reception or office administration with strong organizational skills. Preferably in a medical environment

• hospital, surgery center, private practice.

Excellent computer literacy including proficiency in Microsoft Office (Word, Excel), and data entry. Bilingual abilities are highly desirable to serve diverse client needs effectively. Strong phone etiquette skills with experience managing multi-line phone system. Previous clerical or administrative experience demonstrating attention to detail and proofreading skills. Ability to manage time efficiently, prioritize tasks effectively, and handle multiple responsibilities simultaneously.

Pay:

$22.36

• $25.

00 per hour

Benefits:

401(k) 401(k) matching Dental insurance Health insurance Paid time off Vision insurance Application Question(s): Surgery Center hours are Monday

• Friday, 06:00am
• 4:30pm. Receptionist will have a rotating schedule with other admin staff. Must be able to arrive promptly for patient registration (pre-op appointments prior to surgery). Shift can be 05:30am
• 2pm or 07:30am
• 4pm.

This rotation is non-negotiable.

Experience:

Medical office: 1 year (Required) Shift availability: Day Shift (Required)

Work Location:

In person