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Front Desk Receptionist
Job
ProType Services
Jacksonville, NC (In Person)
$24,960 Salary, Full-Time
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Job Description
Overview We are seeking a dynamic and friendly Front Desk Receptionist. This vital role involves managing front desk operations, providing exceptional customer service, and supporting office management tasks to ensure a smooth and professional environment. The ideal candidate will be energetic, organized, and possess excellent communication skills, ready to handle multiple responsibilities with enthusiasm and precision. Responsibilities Greet visitors and clients warmly, ensuring they feel welcomed and valued. Answer multi-line phone systems promptly and professionally, directing calls to appropriate departments or personnel. Manage appointment scheduling and calendar coordination using office management tools. Handle incoming and outgoing correspondence, including emails, mail, and deliveries. Maintain accurate records through data entry, filing, and proofreading documents for clarity and correctness. Support office operations by managing supplies, organizing files, and assisting with clerical duties such as photocopying and scanning. Provide customer support by addressing inquiries efficiently and courteously, ensuring a positive experience for all visitors and callers. Utilize computer skills including Microsoft Office to streamline administrative tasks. Demonstrate excellent phone etiquette while managing busy front desk activities in a professional manner. Assist with additional administrative responsibilities such as proofing documents, managing office emails, and supporting team members as needed. Qualifications Proven office management or administrative experience in a fast-paced environment. Strong computer literacy with proficiency in Microsoft Office Suite (Word, Excel, Outlook) Excellent organizational skills with the ability to multitask effectively while maintaining attention to detail. Experience with multi-line phone systems and handling high-volume customer interactions. Prior clerical experience including preferred. Knowledge of customer service principles combined with professional phone etiquette. Familiarity with office equipment such as photocopiers, scanners, and fax machines is beneficial.