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Front Desk Receptionist/Office Assistant

Job

Rowan Psychiatric and Medical Services, PA

Lincolnton, NC (In Person)

$29,120 Salary, Full-Time

Posted 1 week ago (Updated 1 week ago) • Actively hiring

Expires 7/18/2026

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Job Description

Key Responsibilities Patient Coordination:
Greet visitors, schedule/confirm appointments, and manage patient intake paperwork.
Multitasking:
Required Skills and Qualifications Confidentiality:
Strict adherence to HIPAA regulations and patient privacy.
Communication:
Excellent verbal and written communication skills.
Technical Skills:
Proficiency with electronic health record (EHR) software and Microsoft Office Suite.
Soft Skills:
Compassion, patience, organization, and the ability to work under pressure in crisis situations.
Education/Experience:
High school diploma (required) Physical Requirements Must be able to work in a standard office environment, which includes sitting for extended periods, using computers, and navigating in-person client interactions.
Records Management:
Update, file, and maintain confidential patient information in EHR systems.
Billing & Insurance:
Process billing, collect co-pays, verify insurance coverage, and resolve billing discrepancies.
Office Administration:
Answer phones, manage correspondence, order supplies, and maintain a tidy, welcoming reception area.
Communication:
Act as the first point of contact, ensuring courteous interaction with patients, clinicians, and stakeholders.
Job Type:
Full-time Pay:
From $14.00 per hour
Benefits:
401(k) Paid time off
Work Location:
In person