Behavioral Health Receptionist

Behavioral Health Receptionist Appalachian Regional Behavioral Health • IP Behavioral Health Linville, NC Clinical Professional PRN, Shifts Vary, 7:00pm - 7:00am Req # 12880 Behavioral Health Receptionist

Location:

Linville, North Carolina | PRN | Shifts Vary Why You'll Love Working Here As a Unit Secretary at UNC Health Appalachian, you will play a critical role in supporting nursing operations and ensuring efficient coordination of patient care activities. You'll serve as a key communication hub between departments while helping maintain accurate records and a well-organized unit environment.

Compensation:

Starting pay begins at $18.05 /hour, based on experience, education, and internal equity

Schedule:

Variable shifts including days, evenings, nights, weekends, and holidays

Benefits:

Comprehensive medical/dental/vision coverage, retirement with employer match, PTO, tuition reimbursement, paid parental leave, wellness incentives, and employee discounts What You'll Do as a Unit Secretary Coordinate patient-related activities between the nursing unit and internal departments Maintain and organize patient medical records and unit activity files Accurately transcribe physician orders and ensure timely communication Support nursing staff with clerical and administrative functions Monitor and maintain unit equipment and supply levels Communicate effectively with healthcare teams to support patient care delivery Promote a safe, organized, and efficient unit environment Qualifications High school diploma or GED required

Experience:

Clerical experience preferred, especially in a healthcare setting

Licenses/Certifications:

Basic Life Support (BLS) from the American Heart Association required at hire Crisis Prevention and Intervention (CPI) certification required (completed during orientation)

Skills & Abilities:

Strong organizational and multitasking skills Knowledge of Behavioral Health terminology Proficiency in computer systems and typing Ability to maintain accuracy and attention to detail Ability to work effectively in high-pressure situations Strong communication and teamwork skills Physical & Work Environment Frequent lifting, carrying, pushing, and pulling ≥ 50 lbs Prolonged sitting, standing, and walking throughout shifts Frequent bending, squatting, kneeling, twisting, and reaching Continuous hand, finger, and wrist dexterity Frequent close visual work and exposure to soft voices Regular exposure to bloodborne pathogens and healthcare environment hazards Exposure to electrical/mechanical equipment, chemicals, and uneven surfaces Irregular hours including days, evenings, nights, weekends, holidays, and emergencies What Sets Us Apart

Career Growth:

Opportunities to advance within healthcare through training and development programs

Impactful Work:

Support frontline care teams and contribute to positive patient outcomes

Team Environment:

Work alongside dedicated healthcare professionals in a collaborative setting

Community & Lifestyle:

Enjoy living and working in Boone, NC — a vibrant mountain community About UNC Health Appalachian It's official - UNC Health Appalachian earned an "A" in the fall 2023 Leapfrog Patient Safety Grades! UNC Health Appalachian, the leader for healthcare in the High Country, comprises three hospitals, 13 medical practices, Seby B. Jones Regional Cancer Center, The Rehabilitation Center, and Appalachian Regional Healthcare Foundation. UNC Health Appalachian stays committed to promoting health in the High Country, enhancing quality of life, and simply "making life better."