Front Desk - Pembroke

At Southeastern Integrated Care (SEIC), our mission is "to improve the lives we serve with comprehensive integrated health services, not bound by convention." We are seeking full-time Front Desk staff in Pembroke to oversee administrative tasks and keep the team organized. Your impact on the team's mission The Front Desk staff member is a pivotal role on the SEIC team, ensuring that business operations and activities are organized and moving forward. This pivotal role is responsible for providing administrative support to staff, overseeing phone communications and being the face of the organization for all who enter the location. Some of the daily activities you would do as the Front Desk staff are: Greet the public and refer them to the appropriate staff member Scan documents and place them in charts, fax correspondence, manage the mail Maintain the front lobby area to be clean and free of clutter and welcoming Schedule appointments and meetings, and ensuring successful meetings Sensitivity to the needs of individuals with

MH/SA/IDD

concerns is a must Position details, compensation, and benefits This position is Monday - Friday, 8a-5p with flexibility as needed. To care for our team members, we offer a comprehensive benefits package for all benefit eligible positions.

Full-time benefits include:

Competitive salary range for this Fulltime non-exempt position Health, dental and vision insurance No cost EAP to support your mental health and wellness! 401k retirement plan with company match PTO and paid holidays Collaborative team environment Required Knowledge, Skills, and Abilities you will bring. High school diploma or GED. Two years of clerical or administrative experience Knowledge of healthcare terminology, regulations, and best practices Ability to problem solve and work both independently and with a team are a must in addition to excellent communication skills! If offered a position, all offers of employment are contingent upon the successful completion of an extensive background check, motor vehicle records check, drug screening and required education verification. Who we are Southeastern Integrated Care (SEIC) is a leading integrated delivery system uniting mental health, behavioral health, substance use disorder treatment, primary care, and chronic condition management to promote holistic wellness for individuals and families across North Carolina. We meet patients where they are—whether in our facilities, community settings, or through secure virtual care—to ensure equitable access and personalized treatment. Serving 19 counties with 21 specialized programs, our team of over 400 trained professionals provide evidence-based, patient-centered care. At Southeastern Integrated Care, we believe every person deserves access to world-class, integrated healthcare that supports them in living full, healthy lives. Our interdisciplinary team of physicians, therapists, nurses, and peer specialists works collaboratively—leveraging technology and compassion—to foster resilience, accelerate recovery, and build stronger communities across North Carolina.