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Job Description
We are looking for a dependable, detail-oriented individual to join a client team in Bristol, Pennsylvania in a fully onsite, customer-facing support role. This Long-term Contract opportunity is ideal for someone who works carefully, stays organized, and takes pride in handling financial information with accuracy. The position supports day-to-day payment processing, front-desk interaction, and account-related administrative work in a structured, high-volume environment.
Responsibilities:
Receive, open, and organize incoming mail, including customer remittances and related payment documents.
Record cash and check payments accurately and post them to the correct customer accounts.
Maintain up-to-date account information by entering transaction details into internal tracking systems.
Welcome and assist visitors or customers in person with a courteous and attentive approach.
Respond to billing questions and help investigate differences between payments and account balances.
Keep payment records, correspondence, and supporting documents orderly for efficient daily operations.
Manage recurring clerical tasks with consistency while meeting accuracy standards in a busy setting.
Support incoming phone coverage through a multi-line switchboard when needed and direct inquiries appropriately.