Front Desk Attendant

Job Summary Connell Foundation Food Group LLC is hiring a full-time Front Desk Attendant for our premier state-of-the-art fitness center, the Fieldhouse, located in The Park directly off Route 78 in Berkeley Heights, NJ. Fieldhouse is a boutique; high-end fitness facility focused on delivering a premium training experience to our members. We are looking for a friendly and organized Front Desk Attendant to join our team. In this role, you will be the first point of contact for visitors, clients and callers, ensuring a warm welcome and smooth daily operations. Your role is vital in creating a positive impression and supporting the overall efficiency of the office environment. The ideal candidate is personable, detail-oriented, and proficient with office technology, ready to handle multiple responsibilities with professionalism and enthusiasm. Hours vary, flexibility required. Morning, afternoon and evening schedule as well as one weekend day/week. As a full-time employee, you will enjoy excellent work life balance with an attractive Paid Time Off (PTO) program, , and a non-contributory pension plan. All applicants must have work schedule flexibility to include days, nights, weekends, and holidays. For the right hospitality professional, this is a unique opportunity to build relationships and support our membership-based community. Duties Check for email inquiries or voicemail and respond to any urgent business Greet members and guests upon arrival and assist as necessary Manage member check-in and monitor gym access Answer phone calls and emails, respond to inquiries, and direct calls to appropriate staff Assist with membership sign-ups, cancellations, and updating member account information Stay abreast of expiring and overdue memberships Provide information about fitness classes, wellness services, and policies Manage marketing materials and promotional flyers Keep the front desk area clean, organized, and stocked with necessary supplies Assist with tours for potential members and guests Follow up with potential members via email, phone, or social media Manager inventory, including retail, refreshments, towels, and other locker amenities Update member-facing app when needed, including class schedules, membership information, promotions, or communicate updates to members promptly Oversee transactions of consumables such as smoothies, protein shakes, and other orders Contribute to marketing by creating quarterly newsletter content Market upcoming events to members and leads Manage member loyalty programs and referrals Resolve member issues in a professional and timely manner Experience High School diploma or equivalent Knowledge of basic gym operations and fitness is preferred Previous customer service, office or administrative experience is preferred but not mandatory; strong organizational skills are essential Proficiency in computer skills including Microsoft Office and applications Strong communication and interpersonal skills required Personal assistant or receptionist experience can be beneficial in managing multiple responsibilities efficiently Strong time management skills to prioritize tasks and handle busy periods confidently Join us as a Front Desk Attendant where your friendly demeanor and organizational talents will help create a welcoming environment while supporting our team's success!

Pay:

$20.00 per hour

Benefits:

Employee discount Health insurance Paid time off Retirement plan

Experience:

Customer service: 1 year (Preferred)

Work Location:

In person